Patient Resources
Welcome to our Patient Resources page. Here you will find helpful information to guide you through your care journey with Divine Encounta Health Services — from preparing for your first visit and understanding insurance and payment options, to learning what to expect during treatment, using telehealth, and finding support in a crisis.
New Patient Information
To make your first visit as smooth as possible, please bring a photo ID, your insurance card, a list of current medications (including dosages), and any relevant medical or mental health records. Please arrive 15 minutes early to complete intake paperwork. During your first visit, your provider will review your history, discuss your concerns and goals, and answer any questions you may have.
Insurance & Payment
We accept most major insurance plans. Please contact our office to verify your specific coverage and benefits before your visit. For self-pay patients, we offer flexible payment options. (Specific insurance plan details to be provided by the client.)
What to Expect
- Schedule – Contact us to book your initial appointment, in person or via telehealth, at a time that works for you.
- First Visit – Meet your provider for a comprehensive evaluation to discuss your history, concerns, and goals.
- Treatment Plan – Together we will create a personalized treatment plan tailored to your needs.
- Follow-up – Attend regular follow-up visits so we can monitor your progress and adjust your plan as needed.
Telehealth Guidelines
We offer secure telehealth appointments for patients across Georgia. To prepare for your virtual visit, find a quiet, private space with a reliable internet connection. Join your appointment a few minutes early using the link provided. Please have your ID and medication list handy, just as you would for an in-person visit.
Crisis Resources
If you are experiencing a mental health emergency, call or text 988 (Suicide and Crisis Lifeline) or go to your nearest emergency room.
Frequently Asked Questions
Do I need a referral to become a patient?
No referral is needed. You can contact us directly to schedule your initial appointment.
What insurance plans do you accept?
We accept most major insurance plans. Please contact our office to verify your specific coverage.
Do you offer telehealth appointments?
Yes, we offer secure telehealth appointments for patients across Georgia.
How do I schedule an appointment?
You can schedule an appointment by calling our office or using the Book Appointment button on our website.
What should I do in a mental health emergency?
If you are experiencing a mental health emergency, call or text 988 (Suicide and Crisis Lifeline) or go to your nearest emergency room.